Terms & Conditions

Privacy Policy

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

https://isiklimakyajaynasi.com will not pass any debit/credit card details to third parties.

https://isiklimakyajaynasi.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://isiklimakyajaynasi.com cannot guarantee the security of any information that is disclosed online.

https://isiklimakyajaynasi.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to be updated about changes. Modifications will be effective on the day they are posted.

Terms and Conditions

Cardholder must retain a copy of transaction records and https://isiklimakyajaynasi.com policies and rules.

The user is responsible for maintaining the confidentiality of his account, including login credentials and other sensitive information.

Cookie Policy

We use cookies to personalize content, provide social media features, and analyze our traffic.

By using our website, you agree to the use of cookies. You can manage your preferences through your browser settings. Cookies help improve your browsing experience and ensure the website functions properly.

Delivery Policy

Orders are processed and shipped within 1–3 business days.

Shipping times may vary based on location and availability.

A delivery receipt signed and confirmed by the customer will be retained as proof of delivery.

In case of delayed or failed delivery, customers may contact our support team for assistance.

Return Policy 

We accept returns within 7 days of receipt, only if
The delivery packaging is unopened,
Or the product is damaged or incorrect.

To request a return:
1-Notify our support team.
2-Return the item in its original, unopened packaging using a registered courier.

If the above conditions are met, we will either:
-Send a replacement, or
-Issue a full refund.

Note:
-Returns are not accepted for opened or used products.
-Shipping and handling fees are non-refundable.

Cancellation Policy 
Orders can be cancelled within 24 hours of placement.
Refunds will be made to the original payment method.
Please allow up to 45 days for the refund process to be completed.

Shipping / Delivery Policy 
We deliver products worldwide, with a primary focus on the UAE.
Shipping is managed by a third-party courier.
-Within UAE: Delivery in 1–2 working days.
Flat delivery fee: AED 10
-International: Delivery in 4–10 working days.
Shipping fee is calculated at checkout based on country and location.

To ensure timely delivery, please provide your complete address and contact details.